Debenhams Sustainability Report
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A fresh approach to waste

A fresh approach to waste

Following the success of being awarded a Green Apple in 2016, Debenhams have continued to focus on best practice and ongoing improvements of their waste management plan.

The re-launch of the recycling programme has been scheduled for September 2017 and focuses on, improved communications to stores and simplicity in processes. Combined with the ongoing support of New Star Environmental, Debenhams continues to remain focused on engaging with all stores to ensure that waste is managed responsibly.


Our supply chain partners have continued to invest in their infrastructures, which goes a long way towards ensuring that Debenhams consistently diverts more waste away from landfill whilst maintaining high service levels.

With the increased number of vehicles now able to weigh bins, we can identify locations where containers are above average weights and work with the stores to reduce the volumes following the waste hierarchy

Key Numbers

Debenhams produced 6275.958 Tonnes of waste, which was a reduction of 1% on 2016.

97% of the waste produced diverted away from Landfill.

6.3 Tonnes of FDG were donated to the Salvation Army

Tailored Solutions

New Star Environmental, a recycling led waste management company, our partners since March 2012. With their experience and expertise they manage contracts with a number of regional suppliers to ensure our sites have the most flexible and eco-efficient solutions available locally.

Carrier Bags

In line with compulsory legislation, carrier bag charges were introduced by the governments in England, Scotland, Wales and Northern Ireland. Since the introduction of the charge Debenhams has donated over £400,000 to its nominated charities from the sale of single use carrier bags. The company continues to encourage customers to reduce consumption of bags and has seen a 39% decrease in demand for the item since 2015.

The carrier bag charge implemented in Northern Ireland is payable, as required, direct to the Department of Agriculture, Environment and Rural Affairs (DAERA). Debenhams provides its customers with the option of purchasing a ‘Bag for Life’ that are available in two sizes; medium and large, each bag carries a charge of 10p. Customers can exchange their Bag for Life for free at any Debenhams store when they become worn or damaged.