Great place to work
Attract – keep – grow
Our strategy is to attract, keep and grow the very best in our industry and to unlock the potential in each and every one of our people worldwide.
Debenhams directly employs around 30,000 people in the UK, Republic of Ireland, Hong Kong and Denmark with thousands more in our franchise stores worldwide. We’re continuing to grow and each year we create more jobs as we open new stores.
Our aspirations for growing our business mean we need the best people. This year we’ve hired some great talent, enhancing our capability in product, logistics, systems, sourcing and supply chain – all of which support our sustainability agenda.
Our policy of developing our people and filling management vacancies through internal promotion is working well. In the 12 months to the end of September 2014:
- 69% of retail management appointments and
- 68% of senior executive appointments at head office were internal promotions.
We have also worked in partnership with Capita to set up a leading-edge Call Centre in Leeds that will be able to scale with us as our multi-channel business continues to grow.
Our relationship with our employees is crucial to our success as a business. In 2014 over 80% of our employees participated in the second annual ‘ Your Voice ‘ engagement survey. The results of the survey make it very clear that if you work at Debenhams it really is all about the people and the pride in doing a good job. The commitment and loyalty of our team is evidenced by the long service of many of our employees, some of whom have dedicated more than 40 years to the Company.